some cancellation penalties could apply. In the event that we might need to change our reopening dates, we would let all of our guests know in advance and offer whatever assistance you need to reschedule. For a more detailed list of the most trusted partners, agencies, and distributors partnered with The Excellence Collection, please. more. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Cancellations made less than 24 hours in advance will be considered no-shows or late cancellations, and will be charged in full. Currency USD. © 2014 The Excellence Collection Cookie Policy. As always, the accomodations were impeccably clean, and beautiful. Excellence Resorts / Hotels / Excellence Playa Mujeres. Thanks to Carolina for recognizing our multiple stay, anniversary trip and making it special. Traveler Information – Coronavirus (COVID-19) Your safety and well-being are our highest priority. See 19,396 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. For new direct reservations, your booking will have. In addition, we are very glad to read that you enjoyed our restaurants and which one was your favorite. The food, the service, the staff, the drinks, the bartenders, the activities, everything was superb. Mujeres Beach is minutes away. When booking through third party websites (tour operators, travel websites, etc.) Facilities at Excellence Playa Mujeres include seven pools, a fitness centre, and tennis court. We are very pleased to hear from you that we were able to surpass your expectations. Book Excellence Playa Mujeres, Playa Mujeres on Tripadvisor: See 19,396 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. Excellence Playa Mujeres is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as personalized as possible. second time staying at Excellence Playa Mujeres in the Excellence Club section. Guests will love the sophistication around every corner, from the luxurious ceremony venues and marble accents to the lobby martini bar looking out on the resort grounds. See 19,394 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. I also painted pottery for the first time and loved the way it turned out. For new direct reservations, your booking will have penalty-free cancellation up to 24 hours in advance of your arrival date, with the exception of our special non-refundable rate options. Should you choose to switch sellers, we are happy to let you know that we only work with the most reputable travel companies worldwide, so you can compare and decide the best option for you. Highly recommend this resort if you want a secured private safe location this is it. An ethereal glow rises with the sun as you begin each new day together. The linguini is to die for. Take a look at our Excellence Playa Mujeres deals for your next adults only escape with all-suite accommodations and an above-the-curve All Inclusive plan. Cancellations made less than 24 hours in advance will be considered no-shows or late cancellations, and will be charged in full. Dining; Response from The Excellence Collection, Guest Services / Front Office at Excellence Playa Mujeres, Review collected in partnership with this hotel. I heard your properties are temporarily closed due to the Covid-19 situation. Prices are calculated as … Dear guest, First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your vacation destination once again and for taking the time to share this review with other travelers. The staff from reception to our servers were also top notch. What is your cancellation policy? EXCELLENCE PLAYA MUJERES WEDDINGS. Please, receive our warmest regards from The Excellence Collection. Here, elegant service meets effortless style, and guests are invited to make our home their own. See 19,392 traveller reviews, 26,114 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. 003, Zona Continental, Playa Mujeres 77400 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Second time here and never disappoints... all the staff is amazing... one person who sticks out the most is a server named Lorenzo his service is superb....when you want to visit Mexico stay at this wonderful place❤️❤️❤️. Infinite Excellence, for Adults Cancun luxury is redefined at Excellence Playa Mujeres, a beachfront paradise that brings a fresh perspective to All Inclusive resorts. taking into account the latest travel restrictions in the home countries of our guests and in our own destinations. We have already booked for our. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Excellence Playa Mujeres - All Inclusive - Adults Only - $747 avg/night - Playa Mujeres - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, TV, Satellite or cable, No Smoking, Heater Sleeps: 3 Minimum stay from 1 night(s) Bookable directly online - Book vacation rental 4598276 with Vrbo. Dear Pedro, First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your holiday destination for the first time and for taking the time to write and share this review with the TripAdvisor readers. Frequently Asked Questions; New Health & Safety Protocols; Offers; Suites. TripAdvisor reviewers agree, rating it as one of the top hotels in Mexico. We are very glad to help! Nestled amidst sparkling pools and manicured landscaping, the inspired Excellence Playa Mujeres resort is an adults-only oasis of relaxation ideal for honeymooners, couples and luxury travelers. Our new Health & Safety Committee has created our new Health & Safety Protocols for our entire collection of hotels and resorts, which you can see here. Finest Playa Mujeres is an All Inclusive resort that lets you connect when you want and disconnect when you need to. Excellent resort,,,,,EXCELLENCE Playa Mujares. Can you help me? The staff from reception to our servers were also top notch. Excellence Playa Mujeres, Playa Mujeres: See 19,303 traveller reviews, 26,005 user photos and best deals for Excellence Playa Mujeres, ranked #1 of 14 Playa Mujeres hotels, rated 5 of 5 at Tripadvisor. 001 Sm. My wife has multiple allergies that were all addressed, and the food and service were amazing. There are supervised deep-sea fishing expeditions and the championship Playa Mujeres Golf Club is approximately three kilometres away. Dear Lauren, First of all, we would like to thank you for choosing Excellence Playa Mujeres to vacation and for taking the time to share your feedback with the TripAdvisor community. Aesthetic simplicity flows throughout the rows of sparkling pools, above-the-curve inclusions, and all-suite accommodations at this resort for all ages. Discover the wedding of your dreams at Excellence Playa Mujeres. Are you sure the hotels will reopen on their scheduled reopening dates? We look forward to welcoming you back soon to your home away from home. Now £241 on Tripadvisor: Excellence Playa Mujeres, Playa Mujeres. Viva la Mexico Yours truly Pedro. US +1 (866) 211-6223. With the information below, we hope to alleviate your concerns and make it easier for you to enjoy your dream vacation with us at a future date. Excellence Club Suites; Suites; Gallery; Excellence Club; Flavors & Spirits. We are very glad to hear from you that we are able to meet one more time your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. To help our guests feel comfortable booking new stays, we have made our flexible cancellation policy even more flexible in case you have to change your travel plans. What are your reopening dates? Keep in mind that you might be subject to penalties with your credit card. - See 19,110 traveler reviews, 25,214 candid photos, and great deals for Excellence Playa Mujeres at Tripadvisor. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. When booking through third party websites (tour operators, travel websites, etc.) I want to book a new stay at your hotel, but I am worried that the Covid-19 situation will make me have to cancel later on. Prices are calculated as … Contact our wedding experts so we can transform your vision into an extraordinary reality We are using cookies so we can give you the best experience on our website. Please, receive our warmest regards from The Excellence Collection. The strengths you mentioned are the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Moreover, we are glad to read that you were accommodated in a nice suite, the food we offered was delicious in all restaurants, the overall cleanliness, and above all the exceptional service provided by our lovely staff what made your getaway marvellous. A horde of pools, bars and restaurants finish things off with a bang. Covid-19 Information. I have already tried to reschedule my booking through a third party (travel agent, travel website, etc. Keep in mind that you might be subject to penalties with your credit card. My review is simply THE BEST RESORT EVER, WE HAVE BEEN 4 TIMES THIS YEAR AND NEVER EVER DISSAPOINTS,,The food and service is great, rooms are large and super clean the Staff are so Friendly and helpful,,,,Both myself and husband feel at home and you really feel sad when its time leave,,,,The restaurants are great many choices to choose from and, activities and nightly entertainment are also part of a Great Vacation, I could go on and on but I think if you are going to Mexico going to a resort this a must...FOR SURE I would like to give a shout out to Carolina, Marcos and Ceasar,. Luxury-minded guests enjoy the free breakfast. Please pass along your relevant details (name, hotel, reservation number, and the company you used to book) and our team will follow up and hopefully accelerate a resolution for you. Of course, the reopening dates are subject to change. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are very glad to hear from you that we are able to meet your expectations in all the areas, which are taken care of, and you enjoyed your stay with us mainly due to the outstanding service provided by Lorenzo who went out of his way to make you feel extra pampered. As we reopen, we will of course continue with the same high standards as always, along with these new standards, measures, and processes to keep our guests and staff safe and comfortable. Chef Efrain, Hostess Emily, and waiter Mauricio were outstanding. Excellence Resorts provide a world of unabashed luxury experiences exclusively for adults, where lush tropical surroundings and modern sophistication gently balance to envelope you in a warm welcome. Should you choose to switch sellers, we are happy to let you know that we only work with the most reputable travel companies worldwide, so you can compare and decide the best option for you. Highly recommend. Own or manage this property? Optional luxury treatments are on offer in Miilé Spa. Privacy Policy As a luxurious all-inclusive resort, every staff member takes care of every single detail in order to provide an unforgettable guest experience and exceed its expectations and accommodate any allergic sensitivity or dietary restrictions. We are using cookies so we can give you the best experience on our website. Manage reservations. The Excellence Collection is a resort group specialized in hotel management. Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. We will pass your kind words along to him. Excellence Playa Mujeres: BEST Covid Honeymoon! Please, receive our warmest regards from The Excellence Collection. We look forward to welcoming you back soon to your home away from home. A supersized white-sand beach and a peaceful wetland reserve sandwich the Excellence Playa Mujeres. Excellence Playa Mujeres is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as personalized as possible. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. Of course, the reopening dates are subject to change, taking into account the latest travel restrictions in the home countries of our guests and in our own destinations. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My trip is coming up in a few months, should I reschedule? After reviewing Excellence Playa Mujeres CoVid Safety protocols and procedures, we felt safe to travel there an be able to have a good time with each other. At Excellence Playa Mujeres, we are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests. Indulge in swim-up suites, family suites, and luxury hotel suites with private pools, even on the roof. There are more places to choose from in the Playa Mujeres area. Claim your listing for free to respond to reviews, update your profile and much more. Thanks to Samantha for a smooth check-in and check-out. We always recommend that you keep your existing reservation and work with your preferred agency, operator, or travel website to secure new options. We look forward to welcoming you back soon and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection. The Excellence Collection is a resort group specialized in hotel management. Can I cancel my existing reservation and make a new one through a different seller? Shout out to Monica for great bike rides and helping me make a bracelet. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. - See 19,219 traveler reviews, 25,291 candid photos, and great deals for Excellence Playa Mujeres at Tripadvisor. Excellence Playa Mujeres: COVID Vacay! Answer 1 of 4: Https:/… For the Excellence Resorts, which includes The Beloved, Excellence Playa Mujeres, and Finest Playa Mujeres. This will make it easier to change your travel dates, the length of your stay, or your suite category, or even choose a different property from The Excellence Collection’s portfolio (with the corresponding changes in charges that could apply). 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